First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Sep 11, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

No late nights. No early mornings. Work in air condition on the sales floor but not in the warehouse in the back.

Cons

Constant emails and telephone conversations micro managing what the General Managers are doing. No clear direction on anything but if there is there will be a knee jerk reaction the next day to change. Everything is crisis. Too many programs for entry level employees to comprehend and execute. All ways had company picnics and a Christmas party, now its not in our budget? Company priorities have changed. Employees were once the priority. Now its the stockholder.

5.0
Sep 9, 2015

cash america

Recommend
CEO approval
Business Outlook

Pros

it's ok if your part time and going to school

Cons

Mot enough hours for a part timer

5.0
Sep 9, 2015

Lead Customer Service Rep

Recommend
CEO approval
Business Outlook

Pros

Benefits, holiday pay, great customer clientele! Easy going atmosphere, family and team oriented vibe! Great learning experience.

Cons

You cannot make everyone happy, sometimes. It is apart of your day and each day just try harder because it is worth it! We are changing lives with this job!

Viewing 643 - 645 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.