employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,358 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 19, 2014

WORST!

Recommend
CEO approval
Business Outlook

Pros

None! There is not one redeeming thing about First Citizens. They are called the "firing bank" for a reason.

Cons

Everything about First Citizens is bad don't ever apply they say they pay well...just so they can make your life horrible.

1.0
Sep 3, 2014

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are reasonable, pay is decent.

Cons

Corporate culture is one of total disdain for the employee. Don't expect positive feedback, you won't get any. Many managers are backstabbers who think nothing of firing even the hard workers to cover their own deficiencies. My boss has made numerous unprofessional comments about other employees, but there is no safe way to call him on it. People disappear here, usually when no one expects it. You look around and suddenly realize someone you work with is gone, then in a couple days you might get an email saying tersely "XXX no longer works at the bank". Nothing else is ever stated. You'll never get a raise above 2%, if any. This is a culture of treating employees like chattel, then discarding them. Worst of all, the personnel representatives are only there to process your termination. Don't ever make the mistake of asking for their help with a personnel issue. Keep your head down. It's all about survival here. I've beat the odds so far, but I look over my shoulder everyday. Trust no one. .

2.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- I was able to keep my SVB salary - Fellow colleagues I work closely with are great to work with

Cons

- The work is slow and dry - Upper management is extremely toxic and has a micromanagement style of working - Don't feel included or appreciated in my work - Meetings, meetings, meetings - another point to why the culture is so poor and they just want control over you.

Viewing 28 - 30 of 1,358 Reviews

Glassdoor has 1,497 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.