Is First Horizon a good company to work for?

First Horizon has an overall rating of 3.3 out of 5, based on over 1,048 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 50% of employees would recommend working at First Horizon to a friend and 47% have a positive outlook for the business. The best reviews about First Horizon have been left by employees working as Intern , Credit Analyst and Vice President .

Does First Horizon pay their employees well?

According to anonymously submitted Glassdoor reviews, First Horizon employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Horizon. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at First Horizon?

50% of First Horizon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Horizon 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at First Horizon?

Relationship Banker (50) , Universal Banker (40) , Teller (35) , Bank Teller (31) , Customer Service Representative (21) , Financial Services Representative (20) , Credit Analyst (19) , Banking Center Manager (13) , Business Analyst (12) , Branch Manager (11) , Vice President (11) , Client Specialist (10) , Intern (10) , Portfolio Manager (10) , Teller Operations Coordinator (9)

What are the pros of working at First Horizon according to real employee reviews?

"Great people to work with and for." ((in 66 reviews)); "The pay is good and it be be good on some days." ((in 64 reviews)); "Benefits were good and competitive." ((in 63 reviews)); "Supportive and has a great culture." ((in 52 reviews)); "Good work life balance with banking hours" ((in 39 reviews))

What are the cons of working at First Horizon according to real employee reviews?

"Very little to no training in existence." ((in 25 reviews)); "Upper management is disconnected from employees and seem to be dedicated to destroying the culture that made FTB different from other Regional Banks." ((in 23 reviews)); "Low salary Takes a long time to grow" ((in 11 reviews)); "Too much favoritism amongst management." ((in 10 reviews)); "Comp, Salaries tends to be below market but good bonus." ((in 7 reviews))

What are employees saying about First Horizon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Horizon layoffs and their outlook for job security at First Horizon in 2026.

What are the top reviewed First Horizon locations?

Memphis , Knoxville , Nashville , Chattanooga , Raleigh , Winston-Salem , Charlotte , Lafayette , Birmingham , Maryville , Miami , Murfreesboro , New Orleans , Dallas , Irving , Franklin , Metairie , Orlando , Atlanta , Tennessee City , Houston , Little Rock , Brentwood , Fayetteville , Cleveland , Johnson City , Columbia , Greenville , Coral Gables , Greensboro

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First Horizon

First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Dec 29, 2009

There are better places to work

Consultant

Recommend

CEO approval

Business Outlook

Pros

Good place for working mothers

Cons

Management lacks strategy and vision. Employees lack motivation to perform as a team. Too much bureaucracy. Reliance on outdated tools and technology platform translates in low employee productivity.

3.0

Sep 24, 2009

It Only Takes One Bad Manager

Roving teller

Recommend

CEO approval

Business Outlook

Pros

Hours available, can be a great place if you work for a great branch, Holidays off, small business feel due to small branches, usually able to find a branch close to home

Cons

Communication is not used in many of the branches As a roving teller, there were many things that were not conveyed to me and since I technically worked for Human Resources, I did not have an advocate and any issues that came up were almost impossible to defend since I barely knew my supervisor.

3.0

Sep 17, 2009

Collections Dept

Collector

Recommend

CEO approval

Business Outlook

Pros

They have tuition reimbursement and other various benefits. You have the opportunity to make your own schedule and they are flexible at times (depending on your supervisor).

Cons

There is no room for advancement. Sometimes upper management seems to kind of look over you. Sometimes people may feel like they don't matter.

Viewing 991 - 993 of 1,001 Reviews

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Jobs at First Horizon

Banking Center Manager

Commercial Credit Analyst

Banking Center Operations Coordinator

Wake Forest, NC

View job

Banking Center Manager II

Pilot Mountain, NC

View job