Is First Horizon a good company to work for?

First Horizon has an overall rating of 3.3 out of 5, based on over 1,048 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 50% of employees would recommend working at First Horizon to a friend and 47% have a positive outlook for the business. The best reviews about First Horizon have been left by employees working as Intern , Credit Analyst and Vice President .

Does First Horizon pay their employees well?

According to anonymously submitted Glassdoor reviews, First Horizon employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Horizon. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at First Horizon?

50% of First Horizon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Horizon 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at First Horizon?

Relationship Banker (50) , Universal Banker (40) , Teller (35) , Bank Teller (31) , Customer Service Representative (21) , Financial Services Representative (20) , Credit Analyst (19) , Banking Center Manager (13) , Business Analyst (12) , Branch Manager (11) , Vice President (11) , Client Specialist (10) , Intern (10) , Portfolio Manager (10) , Teller Operations Coordinator (9)

What are the pros of working at First Horizon according to real employee reviews?

"Great people to work with and for." ((in 66 reviews)); "The pay is good and it be be good on some days." ((in 64 reviews)); "Benefits were good and competitive." ((in 63 reviews)); "Supportive and has a great culture." ((in 52 reviews)); "Good work life balance with banking hours" ((in 39 reviews))

What are the cons of working at First Horizon according to real employee reviews?

"Very little to no training in existence." ((in 25 reviews)); "Upper management is disconnected from employees and seem to be dedicated to destroying the culture that made FTB different from other Regional Banks." ((in 23 reviews)); "Low salary Takes a long time to grow" ((in 11 reviews)); "Too much favoritism amongst management." ((in 10 reviews)); "Comp, Salaries tends to be below market but good bonus." ((in 7 reviews))

What are employees saying about First Horizon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Horizon layoffs and their outlook for job security at First Horizon in 2026.

What are the top reviewed First Horizon locations?

Memphis , Knoxville , Nashville , Chattanooga , Raleigh , Winston-Salem , Charlotte , Lafayette , Birmingham , Maryville , Miami , Murfreesboro , New Orleans , Dallas , Irving , Franklin , Metairie , Orlando , Atlanta , Tennessee City , Houston , Little Rock , Brentwood , Fayetteville , Cleveland , Johnson City , Columbia , Greenville , Coral Gables , Greensboro

Skip to content Skip to footer

Notifications

First Horizon

First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 12, 2009

Teller I

Teller i

Recommend

CEO approval

Business Outlook

Pros

Advancement, great possibilities at improving your career. A real great place to begin a career as a bank teller or financial service representative, be strong and move up.

Cons

This place in this economy especially has taken a turn to be very sales oriented. Both desk side and teller side tends to trend towards sales.

2.0

Feb 26, 2009

Neutral on First horizon

Technical analyst

Recommend

CEO approval

Business Outlook

Pros

small enough for individual contributors to have impact. growth potential based on skill and education is a plus in some areas. Core market is still viable management just needs to regroup.

Cons

Senior management is not skilled in management an communication. Senior management lacks realistic strategic visuallization capabilities and they do not know how to, or do not concern themselves with managing the details. Look before you leap. Witness failed (so called) national strategy. management has the tendency to blame the lowest ranking employees for failures of those at the top. Clueless on manging with any sort of meaningful metrics in mind.

1.0

Feb 8, 2009

Total Lack of Integrity....Don't believe the rosy promises that are made!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None! The only good thing about working here is their "ideas" of a Firstpower and Employee First culture. Unfortunately, it has been proven time after time that they have yet to define and implement their core values. If it sounds too good to be true, it usually is and in this case this is 120% true. I loved and believed in the idea of it but was beyond disappointed and dissatisfied to learn it was untrue.

Cons

Terrible place to work. Do not apply here! They are notorious for making false promises. You work your butt off, only to be told you won't receive the level of financial reward and/or promotion promised for the level of performance you've displayed.

Viewing 994 - 996 of 1,001 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at First Horizon