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      First National Bank

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      First National Bank reviews

      3.8

      79% would recommend to a friend

      (1,442 total reviews)

      76% positive business outlook

      Ratings by demographic groups

      First National Bank has an employee rating of 3.8 out of 5 stars, based on 1,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First National Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      1.0
      Nov 21, 2022

      Terribly disorganized company, indifferent management

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Um.. you get a free bank account (because they force you to have direct deposit into a FNB account), but I wouldn't recommend banking here, definitely wouldn't recommend working here either.

      Cons

      Depending on who you ask you will get a different answer. The help desk will tell you A, online reference material will tell you B, and management will come up with C. Clients experience the same problem when calling the 800 customer service number. Back office help is rude and when you point out work flow inconsistencies they welcome you to write a support article addressing the issue, forgetting that it is literally their job to prevent said issues. Grossly negligent lack of customer personal information protection, management retaliated when mentioned, hours reduced and sales opportunities limited.

      1.0
      Sep 19, 2022

      Low pay

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good match, 6%. Doesn’t seem like they really want people to move up that much.

      Cons

      Low pay and managers don’t stick to what they say.

      2.0
      Jul 7, 2022

      Could be great, but keep on the wrong people.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company truly seems to want to do good for it's employees between pay, benefits and extras, even though they unfortunately end up driving most people out.

      Cons

      They keep on the wrong people. The same management will be kept that countless employees will complain about and leave over yet they force out multiple people that actually try to make things better, due to statements and situations caused by the actual issue. Yet upper management doesn't realize how miserable they make the majority of tellers by keeping the problem and getting rid of people who upset the problem, by trying to make employees no longer regret coming to work daily.

      Viewing 7 - 9 of 1,442 Reviews
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      ReviewsFirst National Bank reviews

      Glassdoor has 1,614 First National Bank reviews submitted anonymously by First National Bank employees. Read employee reviews and ratings on Glassdoor to decide if First National Bank is right for you.