First Student reviews

3.7

68% would recommend to a friend

(284 total reviews)

John Kenning

73% approve of CEO

64% positive business outlook

Reviews by job title

284 reviews

Reviews about "Management"

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2.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great if applied for hours you work

Cons

Management is disconnected from the field. They can tell you what to do but refuse to listen at issues (including safety issues)

2.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

High pay for part-time work.

Cons

Seniority system doesn’t appear to mean anything. Bathroom doors which can’t be locked. Employer grades performance using a driver tablet, but the speed limits on the tablets don’t match posted limits; nor is there any incentive to meet the performance metrics. Employer assigns extra routes and then reassigns to another employee at last minute with no explanation. Local management is disconnected from employees and doesn’t always follow thru on action they commit to perform.

1.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There used to be an ice cream truck.

Cons

Managers incapable of doing their jobs, an entire team that follows suit. If you plan on doing your job here, understand that you will get any recognition at all, unless it’s harassment by your leads. They will go behind your back for any reason they see fit, hoping you just don’t have the mental capacity to fight back after breaking your neck all day for them.

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