Does First Tech Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, First Tech Federal Credit Union employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at First Tech Federal Credit Union. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at First Tech Federal Credit Union?

51% of First Tech Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Tech Federal Credit Union 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at First Tech Federal Credit Union?

Financial Solutions Representative (23) , Manager (18) , Relationship Banker (13) , Branch Manager (11) , Analyst (10) , Contact Center Representative (10) , FSR1 (8) , Customer Service Representative (7) , Director (6) , Financial Service Representative (6) , Call Center Representative (5) , Member Service Representative (5) , Mortgage Loan Processor (5) , Project Manager (5) , Senior Manager (5)

What are the pros of working at First Tech Federal Credit Union according to real employee reviews?

"Benefits are great and First Tech really takes the feedback from employers and works to implement it." ((in 61 reviews)); "The culture is great and very established." ((in 37 reviews)); "good pay but not enough to cover the stress" ((in 30 reviews)); "Great work life balance" ((in 29 reviews)); "Great people and the organization truly cares about its employees." ((in 27 reviews))

What are the cons of working at First Tech Federal Credit Union according to real employee reviews?

"Poor management and not member service friendly" ((in 35 reviews)); "Clique upper management." ((in 18 reviews)); "many of the managers don't think though all aspects of a project, which causes problems." ((in 12 reviews)); "Office drama and favoritism were part of the culture" ((in 10 reviews)); "Raises are a joke at best." ((in 5 reviews))

What are employees saying about First Tech Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Tech Federal Credit Union layoffs and their outlook for job security at First Tech Federal Credit Union in 2026.

What are the top reviewed First Tech Federal Credit Union locations?

Hillsboro , Beaverton , Rocklin , San Jose , Portland , Mountain View , Seattle , Bellevue , Redmond , Sacramento , Oregon City , Roseville , Colorado Springs , Fort Collins , Vancouver , Houston , San Diego , Cupertino , Salem , Andover , Eagle , Hillsboro , Aguadilla , Lincoln , Woodland , San Francisco , San Mateo , Palo Alto , Santa Rosa , Denver

Skip to content Skip to footer

Notifications

First Tech Federal Credit Union

First Tech Federal Credit Union reviews

3.3

51% would recommend to a friend

(548 total reviews)

Shruti Miyashiro

74% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.3

Career opportunities

3.2

Compensation and benefits

3.1

Senior management

First Tech Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Tech Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

548 reviews

5.0

Jan 8, 2026

Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good base pay and incentives

Cons

You have to sell to make money

First Tech Federal Credit Union Response

5mo

Thank you for taking time to leave a review! We’re glad you value the base pay and incentive opportunities. Our compensation structure is designed to reward performance, and we strive to provide the training and support needed to help employees succeed in sales-driven roles.

2.0

Jan 5, 2026

Stay Away from SAM

Collector ii

Recommend

CEO approval

Business Outlook

Pros

Company Culture, nice building location

Cons

management in the specials asset management

First Tech Federal Credit Union Response

5mo

Thank you for sharing your feedback. We’re sorry to hear about your experience during your 3 years at First Tech. We’ve shared your review with our senior leadership team. We wish you the best in your next role.

2.0

Jan 4, 2026

Poor leadership

Director

Recommend

CEO approval

Business Outlook

Pros

There are some nice people, especially in customer service.

Cons

The leadership has no vision or focus. They created a toxic environment and overworked people, just because they did not have a clear strategy. There was a lot of attrition in the last year in senior managers and directors as they cannot maintain and grow talent. There is a preface of strong values and respect, while in reality there is discrimination and lack of boundaries. Maybe things will change post DCU merger, but based on my personal experience I would not recommend joining this company.

First Tech Federal Credit Union Response

5mo

Thank you for taking the time to share your perspective. We’re glad to hear you had positive experiences with colleagues, particularly within customer service. However, we take feedback regarding leadership, workplace environment, and employee experience seriously. Creating a respectful, inclusive, and supportive workplace is a priority, and we’ve shared your comments with our senior leadership team.

Viewing 19 - 21 of 548 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at First Tech Federal Credit Union

Loan Operations Specialist – Commercial Loan Documentation and Servicing - Banking

First Tech Federal Credit Union reviews FAQs

Reviews First Tech Federal Credit Union reviews

First Tech Federal Credit Union

First Tech Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay

Stay Away from SAM

Poor leadership

Top companies for "Compensation and Benefits" near you

Jobs at First Tech Federal Credit Union

First Tech Federal Credit Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

First Tech Federal Credit Union reviews FAQs

Jobs at First Tech Federal Credit Union