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First Tech Federal Credit Union

Engaged Employer

First Tech Federal Credit Union reviews

3.3

51% would recommend to a friend

(548 total reviews)
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Shruti Miyashiro

74% approve of CEO

56% positive business outlook

First Tech Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Tech Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

548 reviews
5.0
Dec 30, 2025

Great culture

Recommend
CEO approval
Business Outlook

Pros

Can't say enough good things. Great culture, PTO, benefits, and employees.

Cons

Merger creates ambiguity in some areas, but Sr. Leaders are thoughtful and encouraging of the population to lean in, ask questions, and offer solutions.

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First Tech Federal Credit Union Response
5mo
Thank you for the thoughtful and encouraging feedback. Comments like “this will be my final employer in my career” are the biggest compliment. We’re grateful to hear that you value our culture, benefits, and the people you work with. We recognize that periods of change, including a merger, can create uncertainty, and we appreciate your acknowledgment of our senior leaders’ commitment to open dialogue and support.
3.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Who knows what is going to happen with merger

Cons

Merger with Dcu which has changed their culture with new ceo. If first tech people will find out they don’t care about their employees only numbers. It has changed a great deal since new CEO came on. Used to be a great place treated employees with respect. Now it’s just favoritism. Wait to see about their new score card if you miss a word one word you fail.

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First Tech Federal Credit Union Response
6mo
Thank you for sharing your feedback. We understand that organizational changes can bring challenges and influence perceptions of culture. We remain committed to fostering a positive, collaborative work environment where everyone has the opportunity to grow and succeed.
1.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The team is good at communicating because the team has a good business plan building within the branch itself to have a smooth operation and creating a great financial plan for the members. The other pro about First Tech is that they are giving back to the community and good cause. But other than that It is a well oil old corporate which always over promise and under delivered

Cons

Employer of Choice Claim vs Reality First Tech claims to be an employer of choice, but your experience feels the opposite. Conflicting Mindsets and Actions There’s a disconnect between what the company says and what it does. Job Insecurity You feel insecure about your job due to company policies, even though you consistently meet expectations and go above and beyond. Recruitment Promise Broken The recruiter told you that you’d be eligible for a mid-year increase, but later you learned you’re not eligible because you started one week later than another new hire. This feels like a calculated move against you from day one. Unpaid Promotional Reviews Being asked to provide free promotional reviews without incentives contradicts the company’s claim of investing in employees. Mismatch Between Words and Actions Overall, the company’s actions don’t match its stated values. Big Bank Mentality First Tech operates like any other big bank: Prioritizing shareholders and the board over employees. Treating employees like numbers. Pretending to care while making you feel undervalued and worried about losing your job. Employee Exploitation The company maximizes employee output while treating those who dedicate their time and lives poorly. Unnecessary Early Meetings Meetings that could have been emails now require you to show up at 7:45 AM, even though the bank opens at 9 AM—this feels unreasonable. Pay vs Expectations First Tech expects seriousness and high performance from employees but doesn’t take pay seriously, setting high expectations with no reward.

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First Tech Federal Credit Union Response
6mo
Thank you for sharing your honest feedback. We take concerns like these seriously because they help us identify where we can improve. Our goal is to ensure that our actions reflect our commitments and that every employee feels supported and valued. We’ve shared your review with our senior leadership team, but please reach out to your leader or a member of Human Resources to discuss how we can improve your experience with us.
Viewing 22 - 24 of 548 Reviews

Glassdoor has 569 First Tech Federal Credit Union reviews submitted anonymously by First Tech Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Tech Federal Credit Union is right for you.