Question 1

Is FirstService Residential a good company to work for as a Customer Service/Administrative Support?

Accepted Answer

Customer Service/Administrative Support professionals working at FirstService Residential have rated their employer with 3.6 out of 5 stars in 87 Glassdoor reviews. This is a lower than average score with the overall rating of FirstService Residential employees being 3.8 out of 5 stars. Search open Customer Service/Administrative Support Jobs at FirstService Residential now and start preparing for your job interview by browsing frequently asked Customer Service/Administrative Support interview questions at FirstService Residential.

Question 2

Does FirstService Residential pay Customer Service/Administrative Support employees well?

Accepted Answer

Customer Service/Administrative Support professionals rate their compensation and benefits at FirstService Residential with 3.4 out of 5 stars based on 87 anonymously submitted employee reviews. This is 8.5% worse than the company average rating for salary and benefits. Find out more about Customer Service/Administrative Support salaries at FirstService Residential.

Question 3

How happy are Customer Service/Administrative Support professionals working at FirstService Residential?

Accepted Answer

75% of Customer Service/Administrative Support employees at FirstService Residential would recommend their employer to a friend. This rating has increased by 44% in the past 12 months. Customer Service/Administrative Support professionals have also rated FirstService Residential with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at FirstService Residential?

Accepted Answer

Community Manager (121), Concierge (95), Property Manager (87), Administrative Assistant (84), Manager (50), General Manager (46), Assistant Property Manager (38), Community Association Manager (38), Front Desk Receptionist (33), Front Desk Associate (31), Regional Director (31), Portfolio Manager (28), Assistant Community Manager (25), Maintenance Technician (22), Assistant Manager (21)

Question 5

What are the pros of working at FirstService Residential according to real employee reviews?

Accepted Answer

"Good benefits and perks for meeting performance goals" ((in 135 reviews)); "Many of the support/heart of house team members are great people and are passionate about what they do." ((in 104 reviews)); "Work/life balance is good but the people are the BEST!" ((in 49 reviews)); "Great Training" ((in 47 reviews)); "Great work environment and people" ((in 36 reviews))

Question 6

What are the cons of working at FirstService Residential according to real employee reviews?

Accepted Answer

"low pay and boring work" ((in 126 reviews)); "Management is bad but can improve" ((in 100 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 57 reviews)); "Salary is low for the average" ((in 43 reviews)); "Dismissive upper management." ((in 32 reviews))

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