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Firstmark Credit Union

Engaged Employer

Firstmark Credit Union reviews

3.9

69% would recommend to a friend

(90 total reviews)
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Wendy Cleveland

Not enough data to show CEO approval

64% positive business outlook

Firstmark Credit Union has an employee rating of 3.9 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firstmark Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

90 reviews
5.0
Aug 7, 2020

Top

Recommend
CEO approval
Business Outlook

Pros

High collaboration Core values set the expectations for employees Compassionate senior leadership

Cons

I do not have any cons to report

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Firstmark Credit Union Response
5y
Thank you for taking the time to share this positive review! We really appreciate your feedback and are happy to hear you enjoyed your time at Firstmark. It is the trust and collaboration of our entire team – part-time employees to senior leadership – that brings our Core Values to life and makes us one of San Antonio’s Best Places to Work. We wish you the very best in your future endeavors!
5.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Professional dress environment prepares you for future careers.

Cons

Low hourly pay for tellers.

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Firstmark Credit Union Response
6y
Thank you for sharing your experience with us! As a credit union established by teachers, we have proudly supported the education community for the past 88 years. We provide numerous opportunities for young people like yourself to be exposed to a professional work environment, including operating a branch inside Reagan High School, hosting job shadow days, and offering summer internships. It is rewarding to know you had a great experience at Firstmark, and we hope that you learned valuable skills that will carry you into your future! We wish you the very best in all you do!
4.0
Apr 7, 2020
Recommend
CEO approval
Business Outlook

Pros

good benefits, no cost health insurance, 6% 401k match, GOOD PTO allotment. Open door policy with management and higher ups.

Cons

Pay leaves something to be desired. Not always shown appreciation for all hard unmeasurable work that goes into daily operations. Inconsistent decision making, and procedures through different financial centers.

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Firstmark Credit Union Response
6y
Thank you for sharing your experience! It is certainly helpful to hear your perspective about what we are doing well and where we can improve. We believe the pros you provided contribute to our healthy employee retention and high engagement scores. In fact, we are proud that the San Antonio Business Journal recently named Firstmark as a 2020 Best Places to Work, which is a recognition based solely on employee engagement survey results. Our employee voice is highly valued, because we know the best ideas come from working together across all areas of the organization to find winning solutions to everyday challenges. We will pass along your full comments to our CEO and HR team who are passionate about the employee experience. We thank you for your service in our financial center and wish you much success in your career.
Viewing 58 - 60 of 90 Reviews

Glassdoor has 93 Firstmark Credit Union reviews submitted anonymously by Firstmark Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Firstmark Credit Union is right for you.