Is Five9 a good company to work for?

Five9 has an overall rating of 3.6 out of 5, based on over 794 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 63% of employees would recommend working at Five9 to a friend and 52% have a positive outlook for the business. The best reviews about Five9 have been left by employees working as Program Manager , Enterprise Sales Director and Platform Engineer .

Does Five9 pay their employees well?

According to anonymously submitted Glassdoor reviews, Five9 employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Five9. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Five9?

63% of Five9 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five9 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Five9?

Sales Director (22) , Senior Software Engineer (21) , Sales (19) , Director (18) , Enterprise Sales Director (17) , Technical Account Manager (17) , Platform Engineer (16) , Software Engineer (16) , Account Executive (13) , Program Manager (12) , Technical Account Manager (TAM) (12) , Customer Success Manager (11) , Account Manager (9) , Manager (9) , Project Manager (9)

What are the pros of working at Five9 according to real employee reviews?

"Great people working here and people is what make a company in the end" ((in 59 reviews)); "Great Leadership and Values." ((in 45 reviews)); "Benefits are great and would not want to work for anyone else out there right now." ((in 45 reviews)); "Good work life balance and can log off at 5" ((in 41 reviews)); "The pay and stock options were good" ((in 29 reviews))

What are the cons of working at Five9 according to real employee reviews?

"And no Sick Leave. 5. 401K match is only $500 per quarter." ((in 15 reviews)); "PTO is limited (too low by SV standards)" ((in 11 reviews)); "constant layoffs due to frequent org changes" ((in 8 reviews)); "lack of career growth plans" ((in 5 reviews)); "Too many training activities being asked to be done outside of your work hours that leaves you exhausted due to little rest." ((in 4 reviews))

What are employees saying about Five9 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Five9 layoffs and their outlook for job security at Five9 in 2026.

What are the top reviewed Five9 locations?

San Ramon , San Francisco , Atlanta , Chicago , New York , Boston , Phoenix , Denver , Columbus , Pleasanton , Richmond , Washington , Charlotte , Dallas , Tampa , American Fork , Salt Lake City , Minneapolis , Eureka , San Jose , Santa Clara , Hartford , Portland , West Palm Beach , Orlando , Remote , Newark , Hopewell , Princeton , Draper

Five9 reviews

3.6

63% would recommend to a friend

(756 total reviews)

Amit Mathradas

63% approve of CEO

52% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Five9 has an employee rating of 3.6 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five9 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

756 reviews

5.0

Nov 18, 2014

Great Executive Staff, Company, Culture, and People!

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

A great company starts with great leadership and Mike is an amazing CEO that cares about his people and ensuring we have a great culture and all else follows when this foundation is set for people to do amazing things. I am a product manager and work with every group and team throughout the company. The one common trait I have discovered is that everybody cares and wants Five9 to succeed because they believe in the leadership and the people in the company. Company events are amazing and fun. The catered lunches are always fantastic!

Cons

Just wish they would bring the catered lunch to the 5th floor since the lines get long on the 4th floor for Friday catered lunches. Other than that, I love it here!

2.0

Sep 16, 2014

Lack of Process Hurts Long-Term Viability

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Compensation and benefits package were fantastic * Experienced an IPO during my tenure

Cons

* "Legacy" employees, particularly at high-levels, are preventing company from moving forward * Politics * Lack of transparency

3.0

Aug 21, 2014

Lots of Potential at Five9. Room to Grow.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Has all the benefits of working for a great company. Family oriented + Work Hard Play Hard Mentality. Great location and lots of company wide building excercises.

Cons

Very difficult to make improvements. A few are very resistant to change, but they are strongly resistant. Very very frustrating.

Viewing 739 - 741 of 756 Reviews

Jobs at Five9

Senior People Partner

Senior People Partner

Senior DevOps Engineer

Senior Director, Network Reliability

Senior Site Reliability Engineer – Compute Platforms

Five9

Five9 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Executive Staff, Company, Culture, and People!

Lack of Process Hurts Long-Term Viability

Lots of Potential at Five9. Room to Grow.

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