Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
2.0
Sep 18, 2015

Depends on your department/manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catered lunches, dog-friendly office, fun after-work activities and hanging out after work is common. The people are also generally really hard-working and genuine.

Cons

Depending on your department, you can either love or hate working here. Some departments (customer facing) are under-paid, workers have to play politics and suck up to managers for managers to listen to them, and there very little room for growth, recognition, and proper compensation. Other departments are open to change, managers listen to the needs of the team, and work very collaboratively. If you want to work here, I would suggest asking a current employee in the team you're applying for what they think of their team/role in order to get a proper gauge of how it's going to be like working here.

3.0
Feb 19, 2016
Recommend
CEO approval
Business Outlook

Pros

I loved the idea of FiveStars as well as their mission. The company seems to be filled with talented, honest, forthright people who wish to put good into the world.

Cons

In real life, as an experienced sales person who has sold to teachers and doctors and other medical providers, I found calling on small business owners to be taxing. On the whole - with exception, of course - they don't respect your time or your mission. They assume you are there to take advantage of them despite the fact that FiveStars is a legitimate product which, if used correctly, will improve almost any business. It's strenuous, also. 130 phone calls per week. Set/hold 3 meetings per day. Plus canvassing. There is so much rejection and utter disdain for this type of salesperson from business owners that it is hard for someone sensitive, such as myself, to end the day with any sort of self esteem in tact. Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me. I wanted to love working there - I truly wanted that badly - but every day, I was sad.

1.0
Oct 26, 2015

Do better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very intelligent individuals in the company, nice that you can have dogs in the office, some of the typical perks of a start up such as some catered lunches, happy hours, etc.

Cons

Low Pay, Overworked, company claims the culture is so great but if you are not overworking and kissing up or in the correct friend circle you will not be given the opportunities to advance. Benefits are horrible, they are not honest and transparent with your job responsibilities and expectations, you come to find out that they make up a lot of rules as they go. Not everyone is capable of being a leader/manager but this company is more for quantity than quality. Lack of diversity, the list could go own but overall the company is very much unable to keep up with the explosive growth they claim to be having. Churn is high.

Viewing 4 - 6 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.