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Flexential

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Flexential reviews

3.4

56% would recommend to a friend

(461 total reviews)

Ryan Mallory

40% approve of CEO

54% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Flexential has an employee rating of 3.4 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexential employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

461 reviews
2.0
Mar 20, 2019

Too Big Too Fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teams still look to promote from within.

Cons

The hire from within culture is gone now that support functions have been centralized to two main locations. Advancement into Service Support used to be a next step from onsite technician, now that's reserved for those who choose to relocate, or already live in Denver or Charlotte. Health Insurance has increased with little to no pay increases. Pay is well below average for many positions and markets. Team building events used to occur in each market every quarter. Now all we see are pictures of "Leadership Summits" which look like fun, but something most of the company never attends or gets to see. Our last team building event was over a year ago. There's been too much change. There's not stability in processes and things you learned one week are out dated by the next.

avatar
Flexential Response
7y
Thank you for your feedback. As of now, we have decided that our best fast-start for employees through the technical career path is to collapse Service Support into our Denver and Charlotte locations. We do have relocation dollars available to do this, but we do understand it is hard to relocate. We do have some virtual-based positions so keep an eye out. We post them on Careers or use our employee skills database to search / match to those opportunities. In terms of team building, we have monthly events fleet wide so I hope you are participating! We are smack in the middle of the March Madness bracket, viewing parties and tailgating at the moment and looking forward to the annual picnic, Take Your Child to Work Day, Take Your Dog to Work Day, Pride month, Women's History month - the list goes on! If you aren't digging those events - try on a Wellness Challenge (Step It Up or the Hydate Challenge) for size. In terms of benefits, we offer a total benefits package to our team that includes an increased 401k match, increased life insurance, improved PTO, maternity / paternity benefits - this just names a few of the enhancements.
2.0
Dec 4, 2017

Lots of talk, little action

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will work with some of the best people possible. The culture was fantastic but when I left in the beginning of 2017 it was headed downhill.

Cons

No actual room for growth or movement unless you are one of the buddies of the C Suite or in the TAC. They will hire from outside before promoting from within. HR leadership plays favorites. So far behind in product development and lack of sales training they are moving backwards instead of forwards. Can't keep up with the industry and are getting left behind.

avatar
Flexential Response
8y
Thank you for your feedback. We have invested heavily at defining Operations career paths and plan on focusing in other areas of the company in 2018. By investing in our people, we’ve been able to promote a number of folks to engineering roles, customer success roles and development roles just to name a few! Our establishing a relationship with Tech Talent South around coding boot camp was instrumental in growing our development team. I’m sorry it seems your experience with us was less than stellar. We work hard to maintain a great culture here.
2.0
Jan 19, 2016

Chaos, Immature HR Dept, Vindictive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people work here and if you are in with the right peer group your day to day life is livable. That's about all I can say in a positive manner.

Cons

Cons - this could go on and on. Immature management that needs to grow a pair and make some decisions. Constant change, no direction given and horrible communication. HR is a joke - they don't do what you would expect from an HR Dept and it's just a HS Click. Technology is ancient, customer service is terrible and if the customers knew how close their systems were to going down (Cloud), they would run to Rackspace. Pay if subpar in the market and it reflects in the very high attrition rate.

Viewing 31 - 33 of 461 Reviews
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Glassdoor has 473 Flexential reviews submitted anonymously by Flexential employees. Read employee reviews and ratings on Glassdoor to decide if Flexential is right for you.