Flexential reviews

I didn't put alot of pro's because, well, most people want to hear the cons. In this case, the Con's aren't lengthy. First off, when you have high performers working in the same office as new reps, you've really got to spread the wealth. I get that those high performers have earned their keep so to speak, but if they retire or leave, you really haven't shored up a bench to fill the gaps. If you join any office of ViaWest, expect to be given the crappiest accounts and be expected to grow that. Well, my thought is if you're willing to give them up, they aren't growing and god forbid they're probably near chrun status. Focus on new business development. That's your only way of selling. Acquisition integration and process: This is probably the biggest downfall I experience here. There are too many legacy cloud services and then add in the acquisiton of INETu and now them being acquired by Peak 10 they have problems here because Sales people don't know what to sell, how to sell it and whether or not its valid. They've done a poor job of managing legacy cloud systems, technology decisions were short sighted which shows lack of focus and expertise in this area. Sometimes REALLY smart technical guys don't make good executives and it shows here. The processes are generally OK, but the proliferation of spreadsheets and word documents is huge. There were some poor choices on internal systems that basically "Nuked" them back to 2005. Im surprised nobody got fired for that...but thats neither here nor there. The product team is essentially one person in Allentown. Not to diminish any one person, but she's entirely overworked and its evident. There should be at least 2-3 people. The good news is integrating with Peak10 will probably fix this problem. Amazon: Reselling amazon is just a mistake. Plain and simple. Sales leadership: There's no nice way to put this, but sales leadership is hollow and self serving. I'm not going to drag someone through the mud, but if you expect your Regional leaders to roll up their sleeves you better do the same. Be engaging and genuine. Also, focus your time on developing sales people rather than just spending your time with the one's who you know are going to upsell their customers. On that note, figure out a business development plan. You can't pat yourself on the back with 80-90% of your quarterly numbers coming from the base. That spigot will dry up if you don't get the new logo acquisition machine going. Lastly, I think mandating that people cant take vacation is illegal.

Growing pains. Won't spend money unless forced too. Pay is not the strong point