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Food Safety Net Services

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Food Safety Net Services reviews

2.3

16% would recommend to a friend

(427 total reviews)

John W. Bellinger and Amanda Bosse

26% approve of CEO

15% positive business outlook

Food Safety Net Services has an employee rating of 2.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Food Safety Net Services employee rating is 34% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

427 reviews
2.0
Aug 17, 2019
Recommend
CEO approval
Business Outlook

Pros

There's a good amount of knowledge to learn about microbiological practices, good coworkers make the job tolerable, ability to be cross-trained in multiple departments.

Cons

low pay, management expected a certain turnaround time so 11 hour shifts were common and expected, favoritism is rampant so certain individuals will likely be chosen to move up over others, technicians were constantly pulled into other departments so the workload was even greater for those still in main lab, management gives early shifts out like hotcakes making it so the rush of samples that come into the lab later on in the day shift is mostly taken on by the later shifts of which there is not a lot, new procedures will be implemented and no one is specifically told the changes for weeks (i.e. changing the incubator for certain tests, changing the agar used for specific tests, etc).

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Food Safety Net Services Response
6y
Thank you for taking the time to provide feedback. It is unfortunate to hear your concerns and the fact that you left FSNS. I have forwarded your post to the LM and RLM. We appreciate the opportunity to improve and create a culture where everyone is appreciated. I hope you took the time to respond to your exit interview as well. We take concerns seriously and investigate each one. Our employees and our customers are at the center of all we do. I wish you the very best in your future endeavors. Bob Cox, SVP HR.
1.0
Aug 15, 2019
Recommend
CEO approval
Business Outlook

Pros

None except you get to learn about Microbiology and that stuff

Cons

No where to even begin! too many

avatar
Food Safety Net Services Response
6y
I wish you the very best on your new role. Hopefully you talked with your Lab Manager and responded to the exit interview regarding your concerns. All the best to you. Bob Cox, SVP HR
1.0
Aug 10, 2019
Recommend
CEO approval
Business Outlook

Pros

There isn’t any pros to working for Food Safety Net Services, especially after management, corporate, HR, and CEO told us to write fake “happy and positive” reviews.

Cons

I am shocked and appalled that Food Safety Net Services is requiring their employees to write to Glassdoor and post fake and untrue reviews that express “how wonderful, amazing, and what a great place to work” it is here. The company has really gone down hill in just the past 3 years, and forcing us to write fake reviews is the icing on the cake. I am disappointed in FSNS would even come up with this idea rather than talking with their employees and actually solving the real problems that we face. They only care about turn around times and speed rather than details, accuracy, proper use of methods, and most importantly their employees health and happiness. We not allowed to leave from work until every single sample is finished, leaving myself and many others to pull 15 hour shifts straight every single night without a chance to take a lunch. Mistakes are always made and overlooked and much of management’s duties are brought down upon uncertified techs to do it. Samples oversit days longer than they’re required to be or are thrown away unknowing and the whole lab goes into panic. Instead of being honest with the client and making it up, fsns sweeps it under the rug and finds excuses to make it the client’s fault. The pay is a joke even with a full bachelors degree and benefits are all my paycheck pays for now. If FSNS is going to offer benefits, at least make up for it with higher pay. Whoever audits FSNS really needs to do their seriously and vigorously because we all wonder how the heck it is still up and running with so much of the shady, under the table things that happen. I just hope in the end they take everyone’s concerns seriously, actually take a step back, look at the big picture and details of its own faults, and change everything for the better of the employees, clients, and the consumer. But all FSNS cares for is the paycheck from the clients, so I don’t see change ever happening.

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Food Safety Net Services Response
6y
Many of your statements and allegations are concerning and candidly completely false, specifically those directed to and with our testing procedures. We would never change results, throw samples away, blame a client, etc. and full transparency is how we conduct business. We have very specific procedures and protocols here – regardless, I will be sure to share your comments with the TM and Quality Team. Next, many companies encourage employees to share their experiences on Glassdoor, though the intent is never to use this venue or other social media outlets to solve concerns. You were never asked to write fake reviews nor was anyone else and you know that. You state that you are a San Antonio employee – with our offices here you have endless opportunities to discuss concerns to include in-person or phone discussions with the CEO, President, myself, the SVP, RLM, VP Quality and Training and even a phone call to an employee hotline number – these are all part of our Open Door Policy. Customer service AND our employees are at the center of all we do. I have shared your post with the RLM as well. While what you are saying here does not add up, I hope you will take the time to walk over and talk with us. If that does not help you, then let me help you find something else that is more in line to what you are wanting to do. Thank you. Bob Cox, SVP, HR
Viewing 127 - 129 of 427 Reviews

Glassdoor has 445 Food Safety Net Services reviews submitted anonymously by Food Safety Net Services employees. Read employee reviews and ratings on Glassdoor to decide if Food Safety Net Services is right for you.