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Fortera Credit Union

Engaged Employer

Fortera Credit Union reviews

4.1

76% would recommend to a friend

(81 total reviews)

Jennifer Ventimiglia

77% approve of CEO

74% positive business outlook

Fortera Credit Union has an employee rating of 4.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fortera Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

81 reviews
5.0
Apr 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Great credit union, Fantastic culture and great benefits

Cons

They don't offer remote jobs out of state

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Fortera Credit Union Response
6y
Thank you for taking the time to give us such a positive review. We are glad that you love our culture and the benefits package we have built to care for our team members. While we have had success utilizing local remote workers during the pandemic, it is not a regular practice to hire out of state remote workers due to the additional legal requirements that come with each individual state.
4.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Compensation and Benefits package is great! Highly involved in the community. Supports work-life balance. Cross Training opportunities for advancement. Member Service Focused.

Cons

Lack of automation, employee turnover

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Fortera Credit Union Response
6y
Thank you for taking the time to give us such a positive review! We are you glad that you enjoy many of the things that make Fortera a great place to work! We are always trying to be Better, Simpler, Faster for our members and our employees. If you have any ideas on how to improve automation for a certain process or procedure please submit your ideas to our innovation council. Clarksville is very much a transient city - especially with Austin Peay State University and Fort Campbell as our neighbors. Fortera is committed to partnering with them both, and we hire many students and military spouses which helps us maintain a wonderfully diverse workforce. And, as much as this is a positive for us, it can be a challenge with increased turnover when these team members either graduate or get stationed somewhere else.
1.0
Feb 26, 2020

Could be Better

Recommend
CEO approval
Business Outlook

Pros

Benefits are really great.

Cons

Leadership micromanages instead of helping you grow.

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Fortera Credit Union Response
6y
Thanks for taking the time to share your thoughts with us. We are happy you recognize and appreciate our benefits package. We strive to provide not only the best working environment and culture for our team members in which to thrive, but a comprehensive benefit package to take care of them and their families. Fortera also works hard to ensure we maintain consistency in all of our processes and procedures. We understand that some employees may find that challenging at first but we are focused on providing the best member service experience we can each and every time and fulfilling Fortera’s “We Serve” core value.
Viewing 55 - 57 of 81 Reviews

Glassdoor has 82 Fortera Credit Union reviews submitted anonymously by Fortera Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Fortera Credit Union is right for you.