Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Decent pay and schedule options" ((in 27 reviews)); "Good benefits and pto revamp." ((in 22 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "Easy to get time off when you need to." ((in 6 reviews)); "good work environment" ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 31 reviews)); "No training for outside folks." ((in 11 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "Lack of Leadership" ((in 8 reviews)); "No raise since switch to salary..." ((in 8 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

2.0

Oct 6, 2022

Company does not care about their employees

Route driver

Recommend

CEO approval

Business Outlook

Pros

Good benefits and Paid Time Off

Cons

Company does not pay over-time, straight time only. Found a loop-hole in the law to get around paying overtime. Does not pay maternity leave and will only hold a new mother's job for 3 weeks. Company required me to do 11 hours of onboarding unpaid before I was even hired. Company shut down for a day due to inclement weather and employees were expected to use their PTO for that day. Manager was lazy and unhelpful. He saw himself as a boss, not a leader and would only emerge from his office a couple of times a day to yell at the employees to work harder. Extremely toxic work environment where every single person was miserable

2.0

Aug 8, 2019

No Regard for Employee Safety

Company driver

Recommend

CEO approval

Business Outlook

Pros

Salary is decent, if you're lucky enough to get a good timely route

Cons

Absolute disregard for safety of drivers and warehouse emoyees Heavy favoritism in assigning routes Disorganized and inconsistent management and office staff

1.0

Mar 9, 2017

otr driver

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None at all to give the next driver as this company does not have any pros

Cons

Their equipment with tqi division always breaking down and trailers as well spent more time in shops.pay sucked as well.management is a joke they dont care about the driver they would rather blame the driver for something they have not done then as well falsly report information to prospective employers following service with their company which screws over the driver with other prospective employers and harms the driver from ever being able to get another job in the industry even with good service following their company.going to be seeking an attorney now since the company wants to cause defemation and wrongful reporting of work record.

Viewing 4 - 6 of 424 Reviews

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