Is Foundever a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Foundever have rated their employer with 3.9 out of 5 stars in 3,965 Glassdoor reviews. This is an average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Foundever .

Does Foundever pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Foundever with 3.7 out of 5 stars based on 3,965 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4432) , Customer Service Representative (CSR) (1508) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (426) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1069 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 658 reviews)); "Environment is good and Benefits" ((in 470 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 458 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 364 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1175 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 797 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 234 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 144 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 135 reviews))

Foundever Client Support Associate reviews

3.9

76% would recommend to a friend

(3,965 total reviews)

Laurent Uberti

83% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated Foundever with 3.9 out of 5 stars, based on 3,965 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews

3.0

May 11, 2026

Demand is not proportional to compensation

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some accounts lets you choose your preferred shifts, beginner friendly, and their recruitment to on-boarding process is fairly structured and they focus on inside hiring when it comes to higher positions so growth in the company is possible

Cons

Pay is too low and there is no increase Metrics are ridiculously high but the compensation is not proportional to the demand Depending on the department there are favoritisms and heavy office politics

3.0

May 11, 2026

Flexible work environment but low pay and no progression

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible Good working environment Easy work long aftercall times varied clients to work from

Cons

low pay hard to get holiday no casual systems are bad no progression

3.0

May 9, 2026

A lot of micro management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They held cisco campaing, which is great

Cons

They lost it recently. So at the moment is not worth it.

Viewing 40 - 42 of 3,965 Reviews

Jobs at Foundever

Customer Service Representative

Digital Sales Chat Representative

Customer Service Representative

Warehouse Associate - Onsite in Denver, CO

Customer Support Specialist

Foundever

Foundever Client Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Demand is not proportional to compensation

Flexible work environment but low pay and no progression

A lot of micro management

Jobs at Foundever

Foundever reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Foundever reviews FAQs

Jobs at Foundever