Is Foundever a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Foundever have rated their employer with 3.9 out of 5 stars in 3,966 Glassdoor reviews. This is an average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Foundever .

Does Foundever pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Foundever with 3.7 out of 5 stars based on 3,966 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4432) , Customer Service Representative (CSR) (1508) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (426) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1069 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 658 reviews)); "Environment is good and Benefits" ((in 470 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 458 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 364 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1175 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 797 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 234 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 144 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 135 reviews))

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Foundever

Foundever Client Support Associate reviews

3.9

76% would recommend to a friend

(3,966 total reviews)

Laurent Uberti

83% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Client Support Associate employees have rated Foundever with 3.9 out of 5 stars, based on 3,966 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

May 9, 2026

A lot of micro management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They held cisco campaing, which is great

Cons

They lost it recently. So at the moment is not worth it.

1.0

May 1, 2026

Pay for work, but expect micromanagement and early returns

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You will get paid for your work

Cons

Heavy micromanagement, expect you to come back from breaks and lunches early

Foundever Response

2mo

Thank you for taking the time to share your feedback. I’m glad to hear reliable pay was a positive part of your experience. Foundever works to balance operational needs with support for associates, and feedback regarding scheduling expectations and management styles is valuable as teams continue improving communication and the employee experience. I will be sure this feedback is shared with the appropriate teams. Thank you again for sharing your perspective. Jasmin at Foundever

4.0

Apr 24, 2026

Supportive HR but salary and communication need improvement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive HR's Good listeners Good Environment Friendly Staffs

Cons

Late Replies/Emails Low Salary Have no Allowance for trainees Not constantly updating some of recruits

Viewing 43 - 45 of 3,966 Reviews

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Foundever

Foundever Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A lot of micro management

Pay for work, but expect micromanagement and early returns

Supportive HR but salary and communication need improvement

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