Is Foundever a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Foundever have rated their employer with 3.9 out of 5 stars in 3,966 Glassdoor reviews. This is an average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Foundever .

Does Foundever pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Foundever with 3.7 out of 5 stars based on 3,966 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4433) , Customer Service Representative (CSR) (1508) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (426) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1069 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 658 reviews)); "Environment is good and Benefits" ((in 470 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 458 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 364 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1175 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 797 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 234 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 144 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 135 reviews))

Foundever Client Support Associate reviews

3.9

76% would recommend to a friend

(3,966 total reviews)

Laurent Uberti

83% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,966 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Client Support Associate employees have rated Foundever with 3.9 out of 5 stars, based on 3,966 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews

4.0

Apr 14, 2026

Good for some time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home Good salary

Cons

i got unlucky with the team manager, he didn't allow call to be longer then 20 minutes

Foundever Response

1w

Thank you for taking the time to share your experience. We're glad to hear that you value the opportunity to work from home and that you found the compensation to be competitive. We also appreciate your feedback regarding your experience with team management. We recognize that leadership plays an important role in the employee experience, and feedback like yours helps us continue improving consistency across our teams while balancing operational requirements with customer needs. Thank you for being part of Foundever, and we wish you continued success.

5.0

Apr 14, 2026

gh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good team members and staff

Cons

temporary contract and a bit stressful

3.0

Apr 13, 2026

Solid Workplace with Opportunities to Grow

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

• Collaborative team environment with supportive colleagues • Opportunities to learn new skills and technologies • Generally good work-life balance depending on the team • Leadership communicates company goals and direction clearly

Cons

Processes and internal tools can sometimes feel slow or bureaucratic • Career advancement may require moving between teams • Priorities can shift quickly, which may cause occasional workflow disruption

Viewing 52 - 54 of 3,966 Reviews

Jobs at Foundever

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Foundever

Foundever Client Support Associate reviews

Company ratings over time

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Reviews by job title

Good for some time

gh

Solid Workplace with Opportunities to Grow

Jobs at Foundever

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