Foundever Customer Service Representative/ Insurance Agent reviews

2.1

0% would recommend to a friend

(9 total reviews)
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Laurent Uberti

Not enough data to show CEO approval

Reviews by job title

9 reviews
2.0
Jul 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Was ok at first in my experience

Cons

Stuck at home work and high non stop volume

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Foundever Response
1y
Thank you for your feedback. We understand that call center work can be demanding, especially with high call volumes. To support our associates, we provide comprehensive training, offer a nesting period with close support, and maintain an open-door culture where team members can reach out for help. We also have an Employee Assistance Program available. Your suggestions for improving coaching and using new ideas are valuable, and we will share your feedback with the relevant teams for further consideration. We appreciate your input and are committed to making continuous improvements. Jasmin at Foundever
4.0
Jul 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Working at foundever was an amazing opportunity. Meeting and speaking with new people and being able to truly help others.

Cons

Bad communication between management and representatives

Viewing 1 - 3 of 9 Reviews

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