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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,271 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Nov 23, 2023

      Call Center

      Patient care technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      * It's remote. * You get paid for attending the training.

      Cons

      * Poor pay, 15$ an hr. * Bad management

      1.0
      Nov 20, 2023

      Worst Company Alive

      Medicare customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The connections that you establish with members is priceless

      Cons

      The company and everyone in charge of rules and regulations do not care AT ALL about its members nor the employees working hard to take care of the Medicare members. It's sad to say, and depressing to see as when you express your thoughts and concerns about important matters, You've now placed a target on your back and end up getting fired for conjured up reasons simply due to agents wanting to better the work environment and also the members experience with their Medicare plan customer service line. Not only this, but those within the higher chains have ZERO KNOWLEDGE of what they're in control of. They do not care to learn more about the product or its needs, they just care about shoving unnecessary "ads" down members throats while placing agents under extreme pressure. They force the Medicare agents to basically play a game of "20 questions" before even being able to assist the members, this further causes abrasion between the member and the agent/company.

      2.0
      Nov 20, 2023

      Good start for the insurance industry

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hour lunch break on the weekends good pay

      Cons

      No raise No empathy No good training for the calls and how how to process applications you have learned from yourself No accountability

      avatar
      Foundever Response
      2y
      Thank you for your candor with this review. Employee growth is something we encourage at Foundever. 93% of our internal employees grow within our organization. We encourage our associates to have conversations with their coaches to discuss the best way to advance their career path. We have also implemented our MAX (My Associate Experience) program. When you are doing the work day in and day out, you find the issues that need be fixed. The max survey is the way we can share those pain points to make positive change. It can aid in capturing a higher satisfaction rate, because we use those insights to improve and be the best. Thanks for taking the time to leave a review. We will take your review into consideration and send to the appropriate teams. Jasmin at Foundever
      Viewing 712 - 714 of 19,271 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,736 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.