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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,274 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Jun 13, 2023

      The company is disgusting

      Licensend insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are absolutely no pros

      Cons

      After 30 minutes They will make you clock out for system Issues that are not your fault even while working with I.T. on the system Management does not care that you are getting proper training. They pay to get you’ll licensed but will cancel license if you quit. There is no support and the computer only cares about you being on the phone to take a call even if you don’t know what you are doing and there is no assistance

      1.0
      Jun 5, 2023

      Never Called Back

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      At this moment there are none.

      Cons

      I worked here for a year and a half only to be laid off. Applied for other positions and have only heard from one while I was still employed there. I am now without medical benefits for myself and my husband. We had a month to be found another position and we were never called or emailed. We were just thrown away. It didn't happen until Foundever took over. Before that we had campaigns that were found for us. The last campaign the hours were awful and we were told take it or resign. So most of us took it only to be trained for a week on the campaign then let go for what I'm guessing quality. It's hard to have good quality when you are not trained on the system or the job properly. It's almost 2 months and I wad hoping to hear from them about a position as I see then posted all the time but never anything. We were supposed to be put in the front of the line for such positions. Very disappointed that they would do this and have a family go without medical.

      avatar
      Foundever Response
      3y
      Thank you for providing us with your valuable feedback. We truly empathize with the frustration you are experiencing. We want to assure you that the decision-making process regarding such impactful measures that affect our employees and their families is complex and takes into account various factors. When our staffing needs undergo changes, we are committed to making every effort to retain our employees and provide them with any available opportunities within our organization. We genuinely appreciate your candid feedback, and we will ensure that it reaches the relevant teams for further consideration and action. Jasmin at Foundever
      3.0
      Jun 4, 2023

      Virtual opportunity

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay more than my city Peers Teamwork Vacation time

      Cons

      Reviews every week Alot of calls Things you learn in training may not apply when you get to production Always looking to punish or polish you

      Viewing 739 - 741 of 19,274 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,740 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.