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      Fourth

      Engaged Employer

      Fourth reviews

      2.7

      36% would recommend to a friend

      (325 total reviews)

      Clinton Anderson

      14% approve of CEO

      28% positive business outlook

      Ratings by demographic groups

      Fourth has an employee rating of 2.7 out of 5 stars, based on 325 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fourth employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      325 reviews
      1.0
      May 4, 2016

      Wish I'd seen these reviews before

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff who create miracles despite the mushroom treatment.

      Cons

      Other posts like this one "...People who joined the company with the aim of transforming the way of working or implementing structure either gave up and left or were terminated when they didn't see eye to eye with the existing management...." was exactly my experience. I received many complimentary messages when I was terminated eg "...You won’t believe I have tears in my eyes. This is not motivating us to work for fourth anymore. We had so much hopes. We never had a manager whom we liked so much and had the comfort level, most of all you gave us hopes to work differently. Don’t understand where fourth is leading.... "

      avatar
      Fourth Response
      10y
      Whilst I am very pleased you have recognised our incredible employees, I am of course disappointed to hear about your experience at Fourth. One of the things we are super proud of is that our technology has the ability to actually transform businesses and the customer experience. For this reason, we always strive to bring that same quality to the way we approach challenges, how we improve our structure/processes and generally how we make Fourth a better company for our customers and our employees. If you would like to talk about this in more detail, please feel free to contact me directly.
      2.0
      Jul 8, 2021

      Went downhill fast

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still some of the old culture their being driven by certain individuals Huge suite of functionality

      Cons

      Merger ripped out the culture and there were a number of leavers and redundancies even before covid. Then covid hit and they had another excuse to rip out teams. Furlough was barely used and now they're desperately trying to recruit again. Those that were left picked up all the work. Many of the management have very little interest in their teams or coaching. Customers are no longer looked after like they used to be. Constant bugs and niggles with the solutions

      2.0
      Dec 8, 2019

      Learn and leave quickly.

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exposure to a large variety of situations and access to senior leadership. Good stepping stone and place to start your career when you have little expectations. not a place to stay long term. Working hours are good.

      Cons

      Very poor management and no clear sens of direction. Expectations are not set properly. Unnecessary layers of management with some managers that are overworked and other that are not doing anything at all. The tech is old and the industry is cheap. I don’t think I ever got excited about the tech (appart for Adaco which is old but at least it’s powerful). C-level stuck in the past and not open to diversity. Diversity is not a priority. The company is managed by white men in their 40’s-50’s and it shows throughout the business’s mentality. Poor culture - very political and based on how many pints you drink at the pub. A drinking culture at work is not a good culture. Values are not lived, they are stuck on the wall.

      Viewing 139 - 141 of 325 Reviews
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      Glassdoor has 334 Fourth reviews submitted anonymously by Fourth employees. Read employee reviews and ratings on Glassdoor to decide if Fourth is right for you.