I worked at one of Fraser's first satellite offices and there was a huge lack of communication between the main site and our site. There was a lot of disorganization - I went some time before even having a desk. Fraser began expanding very quickly, and many employees were concerned that this was happening quicker than they could manage, especially as they were far from having worked out all the kinks of their initial expansions. Full-time, masters level employees were underpaid compared to counterparts at other agencies and were not rewarded for obtaining higher levels of licensure/credentials. Benefits were ok, but the PTO system was frustrating - employees had to accrue PTO for sick time, holidays, and vacation. I personally have preferred other agencies that give a flat amount of days for sick time and paid holidays, and then employees accrue for vacation throughout the year. Hours are long, especially if you are seeing individual clients since families expect after school hours. Most days I was working until 6 or 7PM. Cell phones were not provided to employees who spent a lot of time doing in-home work. A lot of focus was placed on "productivity", which always makes employees feel like a company is more interested in profit than quality service. At the time I began, training was minimal. Families expect employees to be the "experts" in autism, and many employees were learning as they went.
