Does Freshworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Freshworks employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Freshworks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Freshworks?

46% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Freshworks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Freshworks?

Senior Software Engineer (164) , Software Engineer (162) , Product Specialist (96) , Lead Software Engineer (77) , Account Executive (75) , Customer Success Manager (67) , Account Manager (45) , Business Development Executive (42) , Business Development Manager (40) , Technical Account Manager (39) , Senior Account Executive (36) , Sales (31) , Technical Account Manager (TAM) (30) , Sales Development Representative (SDR) (27) , Manager (25)

What are the pros of working at Freshworks according to real employee reviews?

"Culture is good and office enviroment is good to go" ((in 416 reviews)); "Good work culture and it's great to balance with work and personal life." ((in 199 reviews)); "good work life balance and office." ((in 197 reviews)); "Great people trying to do their best" ((in 134 reviews)); "Free food and goodies" ((in 126 reviews))

What are the cons of working at Freshworks according to real employee reviews?

"When you stuck with bad manager try to move other team or else rating and all will be affected" ((in 66 reviews)); "Poor leadership and lack of vision" ((in 61 reviews)); "No Job Security and the culture has been depricated." ((in 35 reviews)); "Needs better middle management" ((in 12 reviews)); "favoritism and partiality is the major issue" ((in 11 reviews))

What are employees saying about Freshworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Freshworks layoffs and their outlook for job security at Freshworks in 2026.

What are the top reviewed Freshworks locations?

San Mateo , Denver , New York , San Bruno , San Francisco , Los Angeles , Madison , Bellevue , Raleigh , Austin , Dallas , Sacramento , Germantown , Fernandina Beach , Spring Hill , Boston , Hillsdale

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Freshworks

Freshworks reviews

3.3

46% would recommend to a friend

(3,065 total reviews)

Dennis Woodside

44% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

3.1

Career opportunities

2.6

Senior management

Freshworks has an employee rating of 3.3 out of 5 stars, based on 3,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freshworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 13, 2016

Good place to work

Senior video designer

Recommend

CEO approval

Business Outlook

Pros

work environment , work life balance

Cons

not at all, except its back office only at chennai

5.0

Apr 1, 2016

Awesome workplace to work for

Product developer

Recommend

CEO approval

Business Outlook

Pros

Cool workplace Awesome work culture Open environment No timings Full Ownership on what you are working on Work life balance Flat Hierarchy Employee benefits

Cons

Nothing to say as i feel

5.0

Mar 12, 2016

Best company to work for :)

Software developer

Recommend

CEO approval

Business Outlook

Pros

One of the best place to work in india. You will learn a lot. There will be mentors always to guide you when you are wrong. A place where you will love coming to office. A place where you will never ever hate mondays

Cons

There is nothing you can hate at freshdesk :)

Viewing 3046 - 3048 of 3,065 Reviews

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Jobs at Freshworks

Lead Customer Success Engineer

Customer Success Manager

Technical Curriculum Developer

Senior Digital Marketing Specialist

Business Development Manager