Frontdoor reviews

3.2

52% would recommend to a friend

(185 total reviews)
avatar

Bill Cobb

58% approve of CEO

46% positive business outlook

Frontdoor has an employee rating of 3.2 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
2.0
Oct 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is market rate. There are some cool folks scattered in the company.

Cons

It is a really strong culture, it is just a terrible one. Get it done or else, don’t worry about how you or your employees are treated, and a very unstable collection of technologies to go along with that. It feels like swimming against the current all the time. If a team does not commit to an unachievable date, the work gets shipped to a contractor team or India. It feels like there is no solid roadmap and architecture. It is based on whatever is the newest and shiniest that day with no real plan to integrate these things into a very big tech stack. Seems a little startupy in the negative way where it is more important to say you are using the latest tools without actually taking the time to implement them correctly and reap the benefits. I interact with several of the folks in Pune and didn’t understand all the 5 star reviews as they are in the same boat if long hours and a not nice environment. Then I also saw the review about being forced to post 5 stars and thought that was so silly. May be a grain of salt there, but I can certainly see that happening as they all came in one wave over a couple months and I wouldn’t put it past Frontdoor to ask for that.

1.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

The business has a somewhat stable vision for the future Company has historically been very profitable even through the pandemic Top notch offices in Denver and Memphis Beginning to use many innovative technologies

Cons

The morale in engineering continues to decline as a result of the constant micromanaging and demeaning behavior of the CTO. The CTO has made a career off "challenging the status quo" however, if you challenge him you will immediately be shown the door which can be seen by the incredibly high turnover rate among US based engineers. He will never admit fault and often changes his mind on a whim because most decisions are not well thought out and are at the flip of the switch. This causes many engineers to work 70+ hour weeks which is the new expectation for this leadership team. The high turnover rate has caused the company to offshore many positions to India and created a revolving door which makes executing any project incredibly difficult.

1.0
Aug 11, 2020

Toxic work environment & harassment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Several of the engineers hired are brilliant people to work along side. Unfortunately, none of them stay over a year after realizing the lack of IT leadership.

Cons

Salary resources are forced to work 70+ hours a week to day and night as the company begins to offshore IT work to Contractors in India.

Viewing 4 - 6 of 185 Reviews

Glassdoor has 211 Frontdoor reviews submitted anonymously by Frontdoor employees. Read employee reviews and ratings on Glassdoor to decide if Frontdoor is right for you.