Is Frontier a good company to work for as a Network Operations Assistant?

Network Operations Assistant professionals working at Frontier have rated their employer with 2.6 out of 5 stars in 79 Glassdoor reviews. This is a lower than average score with the overall rating of Frontier employees being 3.5 out of 5 stars. Search open Network Operations Assistant Jobs at Frontier now and start preparing for your job interview by browsing frequently asked Network Operations Assistant interview questions at Frontier .

Does Frontier pay Network Operations Assistant employees well?

Network Operations Assistant professionals rate their compensation and benefits at Frontier with 2.8 out of 5 stars based on 79 anonymously submitted employee reviews. This is 25% worse than the company average rating for salary and benefits. Find out more about Network Operations Assistant salaries at Frontier.

How happy are Network Operations Assistant professionals working at Frontier?

44% of Network Operations Assistant employees at Frontier would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Network Operations Assistant professionals have also rated Frontier with a 2.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 1.7 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 274 reviews)); "Good Benefits and vacation accrual" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 150 reviews)); "company offers a good salary" ((in 42 reviews)); "Family work environment, great training, work from home opportunities, equal opportunity employer." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training for managers." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

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Frontier

Frontier Network Operations Assistant reviews

2.6

44% would recommend to a friend

(79 total reviews)

Nick Jeffery

52% approve of CEO

60% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Work/Life balance

2.2

Career opportunities

1.7

Culture & values

1.6

Senior management

Network Operations Assistant employees have rated Frontier with 2.6 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Network Operations Assistant professionals have an average working experience there. Frontier is rated 27% below average by Network Operations Assistant professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

79 reviews

5.0

Jun 27, 2014

Frontier continues to be a great place to work!

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Frontier provides me with flexible hours, makes it possible to have a life outside of work, challenges me with creative projects, gives me room to grow professionally and technically, and is full of really good people to work with. Plus, we have a 100% US-based work force. This is fantastic! I've had opportunities here I would never have had at other companies.

Cons

The only "con" is the industry itself. Telecommunications these days is a tough, competitive biz.

2.0

Apr 15, 2014

Experiences on the Frontier

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

My imeadiate Manager is very knowlegable of the politcis of the company and works directly with Senior Reginal Management on budgeting and technical planning. Regional Management seems to be driven by a balance of local customer concern and Wall Street's opinon.

Cons

The Senior Leadership Team appears be driven only by concerns of the imeadiate Wallsteet price of the stock and their own compensation over the next 2-3 years. The company has been moving toward organizing engineering and operations into a silo'ed Regional Bell Operating Company model with centralized engineering and operations, lacking the familarity and flexibility to meet local business and residential customer needs.

5.0

Mar 27, 2014

Great People - Culture - People

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Immediate 20 days PTO and solid Health/Dental - Decent Compensation - 100% US based work force.

Cons

Sometimes wonder about upper management decisions regarding process and project direction.

Viewing 70 - 72 of 79 Reviews

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Frontier

Frontier Network Operations Assistant reviews

Ratings by category

Ratings by demographic groups

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Frontier continues to be a great place to work!

Experiences on the Frontier

Great People - Culture - People

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