Is Frontier a good company to work for as a Network Operations Assistant?

Network Operations Assistant professionals working at Frontier have rated their employer with 2.6 out of 5 stars in 79 Glassdoor reviews. This is a lower than average score with the overall rating of Frontier employees being 3.5 out of 5 stars. Search open Network Operations Assistant Jobs at Frontier now and start preparing for your job interview by browsing frequently asked Network Operations Assistant interview questions at Frontier .

Does Frontier pay Network Operations Assistant employees well?

Network Operations Assistant professionals rate their compensation and benefits at Frontier with 2.8 out of 5 stars based on 79 anonymously submitted employee reviews. This is 25% worse than the company average rating for salary and benefits. Find out more about Network Operations Assistant salaries at Frontier.

How happy are Network Operations Assistant professionals working at Frontier?

44% of Network Operations Assistant employees at Frontier would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Network Operations Assistant professionals have also rated Frontier with a 2.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 1.7 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 264 reviews)); "Good benefits for employees and family" ((in 263 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 41 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training on technology or on the systems." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

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Frontier

Frontier Network Operations Assistant reviews

2.6

44% would recommend to a friend

(79 total reviews)

Nick Jeffery

52% approve of CEO

60% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Work/Life balance

2.2

Career opportunities

1.7

Culture & values

1.6

Senior management

Network Operations Assistant employees have rated Frontier with 2.6 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Network Operations Assistant professionals have an average working experience there. Frontier is rated 27% below average by Network Operations Assistant professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

79 reviews

1.0

Jun 4, 2012

This is not the company to advance your career.

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Salary, benefits, 401k, etc... Nothing special here.

Cons

Low raises. No paid overtime unless you are a union employee. Stock lost more than 50% value. Typical CEO with huge ego and no common sense. Mid to upper Management a bunch of yes men. Do as I say not as I do.

4.0

Jun 28, 2011

Good but dealing with growing pains

Network specialist

Recommend

CEO approval

Business Outlook

Pros

Peers are good. My direct manager is pretty good, but like all places, there are some bad apples. Upper management seems to understand that great ideas can come from anywhere, including those on the lower end of the totem pole

Cons

Since Frontier bought a piece of Verizon, the changes being implemented would be easier to deal with if we had a little more notice

2.0

Jan 27, 2011

Thankful for the job, nothing more.

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Cheap phone service. Beats working at Walmart.

Cons

Transition from Verizon has been chaos at best. Leadership from manager to VP has no clue of employee work loads.

Viewing 76 - 78 of 79 Reviews

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Jobs at Frontier

OSP Network Engineer II (Telecommunications)

Business Development Manager

Business Development Manager

Fiber Network Field Technician

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Frontier

Frontier Network Operations Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This is not the company to advance your career.

Good but dealing with growing pains

Thankful for the job, nothing more.

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