Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 274 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 42 reviews)); "Flexible and able to Work from home" ((in 30 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Feb 4, 2013

A Job that is mediocre at best, and the stress builds till you pop.

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Good Benefits and Pay, with good perks and 401k

Cons

Put too many responsibilities on one person. i was there for the Kingman AZ callcenter closure 200-300+ removed down to 20 individuals. i kept my job, moved to work at home however the job duties of just sales turned into sales/repair/collections ontop of the normal customer service duties i also ran credit reports and many other job duties that led to a stressful environment that even work at home led me to leave.

2.0

Jan 30, 2013

3 P's?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good, strong US based workforce, although quite a few of those that are in IT that are US "based" are only here temporarily.

Cons

Executive management is Short-sighted. There seems to be no effort to retain talent and knowledge. Contractors are being hired in to replace full time employees. They also seem to be focusing on bringing in a much younger and cheaper workforce.

1.0

Jan 30, 2013

This company is on a steep decline

Network planning engineer

Recommend

CEO approval

Business Outlook

Pros

Paychecks clear...for now. Plenty of useless company culture training

Cons

Benefits generally getting worse. Vacation/holidays are pretty bad compared to other companies. Training opportunities are abyssmal. Company can't handle the current debt load and laid off over 10% at the end of 2012

Viewing 304 - 306 of 2,502 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Job that is mediocre at best, and the stress builds till you pop.

3 P's?

This company is on a steep decline

Top companies for "Compensation and Benefits" near you

Jobs at Frontier