Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 264 reviews)); "Good benefits for employees and family" ((in 263 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 41 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training on technology or on the systems." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Feb 7, 2020

A company that doesn't care about their employees. Stay away!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I get paid on time.

Cons

- Inept upper management that takes huge bonuses even when lower employees get nothing. - High cost/low benefit healthcare. - Poor discounts on company products & services - Low morale among employees

Frontier Response

Thank you for taking the time to review and share. We’re continually striving to improve for our customers and our employees. If you have any suggestions on how we can improve, please contact us at FrontierCareerFeedback@ftr.com.

3.0

Feb 4, 2020

OK place to work

Communications technician iv

Recommend

CEO approval

Business Outlook

Pros

I met a few cool people

Cons

Lack of management, average pay, if you have no seniority you aren't going to have a good time

Frontier Response

Thank you for your feedback, we hope the relationships you built at Frontier carry with you in your future endeavors. If you have any other thoughts to share on how we can improve, please send them to FrontierCareerFeedback@ftr.com

2.0

Feb 3, 2020

good pay and good benefits

Computer programmer/analyst

Recommend

CEO approval

Business Outlook

Pros

-Pretty high pay for really basic work AFTER you make it out of sales -Super good benefits -Union Position

Cons

-Management were all hired through nepotism so none of them know the job at all creating an environment where management asks for the world with out realizing they are. -Schedules vary on your seniority, Currently under a hiring freeze so get cozy at the bottom -Complacent employees mean you all get paid to do the same work but it's obvious some people do next to nothing while others take on so much -No ladder to climb in my department. We have 2 positions and since there is a hiring freeze means no promotions either.

Viewing 349 - 351 of 832 Reviews

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Jobs at Frontier