Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 262 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 41 reviews)); "Great compensation, evolving and determined leadership, strong team environment, work from home flexibility, able to wear many hats." ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 48 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 48 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jun 7, 2019

Find the silver lining

Fnft

Recommend

CEO approval

Business Outlook

Pros

Good pay and decent benefits.

Cons

Culture of intimidation and harassment by upper management. Blind eyes and deaf ears to solutions.

1.0

Jun 3, 2019

AWFUL! RUN DON'T WALK AWAY!

Customer service analyst

Recommend

CEO approval

Business Outlook

Pros

You receive a paycheck. Some very talented people still around, I am struggling to find anything good.

Cons

Where do I begin? Talent is walking out of the door everyday and senior management don't care, they only want yes men and women. If you dare tell truth about whats going on its ignored or worst still you will be singled out for dismissal. Senior management only want employees that can make their dashboards look pretty for executive management. Personal appraisals are a joke basesd on fiction, favoritism is rampant and hard work is hardly ever rewarded. The toxicity that now exists in every department is beyond repair. Employees just dont care and it shows in everything we do and quite sad. I am truly ashamed to say that I still work here but will be leaving as soon as I can. I tried very hard to succeed but its impossible here, so please find another employer that values hard work and avoid this sinking ship. The only people that will be left are professional brown nosers and employees that no other company would touch.

3.0

Jun 2, 2019

Leadership does not fix the broken systems which affects customers & agents helping customers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Money, benefits & compensation. Nothing else

Cons

Broken billing systems. Management gets laid off & lazy union reps keep their jobs

Viewing 352 - 354 of 2,502 Reviews

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Jobs at Frontier

OSP Network Engineering Manager

OSP Network Engineering Manager

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Find the silver lining

AWFUL! RUN DON'T WALK AWAY!

Leadership does not fix the broken systems which affects customers & agents helping customers

Top companies for "Compensation and Benefits" near you

Jobs at Frontier