Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Oct 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Formerly was Verizon Communications. I have never seen a company run as poorly as Frontier was. Major lack of communication between top brass and employees on the front line. Frontier is used to being a mom-n-pop company, when they took over CA, TX, FL from Verizon, they bit off more than they could chew. Instead of listening to former employess who knew what worked, they chose to do their own thing. Don't expect Frontier Communications to be in business much longer.

Cons

They lacked hiring upper management who were competent. Did not pay well for all the responsibilities they kept adding to workers. Refused to listen to suggestions that would have helped the company. Major issue they refuse to upgrade their old systems that would have eliminated a plethra of problems.

1.0
Sep 19, 2017

Not good

Recommend
CEO approval
Business Outlook

Pros

Coworkers try to make a difference, pay decent

Cons

Management does not care about issue that would retain customers, ie upgrades and repairs.... milk that antiquated copper... stop reducing benefits for the people trying to prop this company up evertday without ANY help from upper management... board of directors do your job.

Viewing 382 - 384 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.