Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 250 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 43 reviews)); "Flexible and able to Work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 97 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jan 28, 2018

The culture has gone downhill

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, 401k, flexible schedule, laid back work environment

Cons

Below average wages, high stress, no accountability, expensive benefits

1.0

Dec 26, 2017

Awful management. No interest in employee training or retention. Poor products.

Director

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good time off (but that kept getting reduced). Great co-workers. Tough so say much more that is good.

Cons

Focus on short term revenue rather than long term improvement. Company is failing. Upper management gets huge bonuses no matter the performance of the company.

2.0

Nov 10, 2017

I used to be thankful but now I’m scared

Analyst

Recommend

CEO approval

Business Outlook

Pros

In 2015 I would have a lot to add here but since the company has taken a nose dive I can only think of employee discounts and they do have health insurance even though it’s expensive

Cons

I was so happy 2 years ago when I started at this company. I was making good money, had great benefits and liked my boss. Now since the last acquisition and going further into debt the company has completely changed. There are no more bonuses or yearly merit increases. Health insurance is too expensive and they are laying people off constantly. Everyone is scared to lose their jobs and we all know it’s coming. A union job might be safe but any management employees will be gone before 2020 and we know it. They are even taking away free coffee and employee engagement activities to save money. They don’t care about us. When the money is gone they show their true colors.

Viewing 379 - 381 of 2,502 Reviews

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Jobs at Frontier

Manager, Multifamily Bulk Customer Success Team

Remote

View job

Service Representative - SMB Retention

Fiber Network Field Technician

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Fiber Network Field Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The culture has gone downhill

Awful management. No interest in employee training or retention. Poor products.

I used to be thankful but now I’m scared

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Jobs at Frontier