Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jan 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the people are nice and the benefits were decent for the company's size.

Cons

Most of the Senior Leadership is not visible and does not provide good direction on where the company is going and the plans to get there. Not a clear vision of who is leading the company. Tools and technology are not up to date. Company not adequated prepared for recent expansions into larger competitive markets.

1.0
Jan 4, 2017

Frontier Management

Recommend
CEO approval
Business Outlook

Pros

Pay is good, but sales are horrid and stress levels are beyond control. People are hanging on tooth and nails to their jobs

Cons

Horrible systems, lack of employee support. Managers are unrealistic in their goals. Few area managers are snide and arrogant. Focused on sales instead of improving infrastructure. Transition from Verizon to Frontier failed in such a way there may not be a good recovery for years. Laying off experienced people to hire on low pay management force. Lied about pro Veteran support, employees laid off were military veterans including me. Huge nepotistic environment not conducive to promotion based on merits and skills.

1.0
Jan 3, 2017

Facilities Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and compensation. Plenty of vacation time.

Cons

Poorly run company. Senior management does not have a clue how to run a telephone communications company.

Viewing 406 - 408 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.