Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 274 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 42 reviews)); "Flexible and able to Work from home" ((in 30 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Oct 24, 2022

still not quite there

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

looks as if they are leaning towrds small to medium market sales. they really are not interested in relationships with customers. sales is first to sign . managers are giving new emplyees list of 60 day opportunities and allowing reps to selll into those opportunities. they have zero respect for sales and the process it takes to gain the trust of customers. this is telecomm is so difficult

Cons

management is the west region . underqualified for enterprise sales. they are SMB experienced but dont like you door knocking . hypocrisy and favoritism rules

Frontier Response

3y

Thank you for your feedback, as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

2.0

Oct 18, 2022

Get it together Frontier

Sales and service

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits that's about it

Cons

Disconnect from lower to upper management. Bad work life balance. Old outdated IT systems that don't work causing delays in the field and frequent systems outages. Talks of better culture from management but nothing changes. Use of subcontractors doing shoddy work.

Frontier Response

3y

We’re sorry that you had a negative experience. Please know that Every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.

4.0

Oct 17, 2022

net tech

Network engineer

Recommend

CEO approval

Business Outlook

Pros

they are offering great compensation

Cons

they do not demonstrate high employee valuation

Frontier Response

3y

Thank you for your feedback, as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

Viewing 436 - 438 of 2,502 Reviews

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Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

still not quite there

Get it together Frontier

net tech

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