Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 267 reviews)); "Good Benefits and vacation accrual" ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 163 reviews)); "company offers a good salary" ((in 35 reviews)); "Good Work life balance while working there" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Sep 13, 2022

Telecom

Telecom sales

Recommend

CEO approval

Business Outlook

Pros

nice place to work at

Cons

too much favoritism at this place

Frontier Response

3y

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

1.0

Sep 12, 2022

Horrible Culture

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

Remote Position, that's all I can say is positive.

Cons

The worst company culture I've ever seen in my 15+ years in sales, no one is willing help, people are promoted based on how well they "go along". The sales process is horrendous once a sale is sold it falls into a black hole where the rep that sold the deal has to go back and handhold the install. Never have I ever seen so much unorganized chaos.

Frontier Response

3y

We are continually striving to create a positive and healthy environment for our employees. We are sorry you did not have that experience. Please know you can contact us at FrontierCareersFeedback@ftr.com to share additional details as it can help us improve for the future.

5.0

Sep 12, 2022

Work Life Balance

Information security supervisor

Recommend

CEO approval

Business Outlook

Pros

Great Culture and department collaboration

Cons

There were none I can think of

Frontier Response

3y

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

Viewing 463 - 465 of 2,502 Reviews

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Frontier

Frontier reviews

Ratings by category

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Telecom

Horrible Culture

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