Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 266 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 264 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 164 reviews)); "company offers a good salary" ((in 41 reviews)); "Great atmosphere and culture in the offices" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training on technology or on the systems." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 42 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Oct 16, 2022

Horrible company

Cable splicer

Recommend

CEO approval

Business Outlook

Pros

The paycheck is the only thing. Even that isn't enough for what you put up with

Cons

Everything else. You are nothing to the company. Manager rule by threats and coercion. If you are deemed a troublemaker they will absolutely come after you and lie to hang you. Not worth the pay for the stress on you and your family. If you like being mistreated this is the place. Stay away. Don't even order their service because they always make up lies when there is an issue. They will say an outage or they will mislabel a ticket to hide it from the public service. Not a good place to work at all.

Frontier Response

3y

Thank you for sharing with us. We would love to work with you in the hope of preventing future incidents like this. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

2.0

Oct 16, 2022

Upper Managment Talks the Talk

Local manager

Recommend

CEO approval

Business Outlook

Pros

Colleagues foster great team environment and many co-workers across the spectrum are great to work with.

Cons

There seems to be a disconnect between upper and middle management.

Frontier Response

3y

Thank you for your feedback, as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

4.0

Aug 15, 2022

Executive Customer Relations

Executive customer service

Recommend

CEO approval

Business Outlook

Pros

Building a strong internet footprint

Cons

Reduce the number of vendors they are using

Frontier Response

3y

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

Viewing 508 - 510 of 2,503 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible company

Upper Managment Talks the Talk

Executive Customer Relations

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