Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jan 29, 2018

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to take initiative Some really great people. Just not in formal leadership roles Take-over candidate. Maybe the future is better. Work-life balance pretty easy because managers don't manage

Cons

Excessively controlling senior leadership team (SLT) Absolutely no direction or vision Company is run by the CTO, not the CEO Bonuses won't ever be paid

1.0
Jan 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay was good but only because it was legacy Verizon. Found some really good people there ... but only some.

Cons

Benefits were lack luster. HR was all but useless. Technology leadership was non-existent. CTO would rather work on his own pet projects/system then run the tech part of the company. Many Directors and above are way over their heads. Latest Verizon management were just looking for promotions and left their employees to fend for themselves. Company has little money to invest in its network and is living on CAF II funding. If it can't be charged to CAF II then it doesn't get funded. Many records are being tracked by Excel spreadsheets and accountability is nonexistent. To many people saying .., that's not my job.

1.0
Jan 7, 2018

Clueless management

Recommend
CEO approval
Business Outlook

Pros

Discount on fios tv and internet service

Cons

Lack of structure in many processes Management constantly in a state of change No defined strategies to improve the business

Viewing 574 - 576 of 2,503 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.