Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 279 reviews)); "Good benefits for employees and family" ((in 240 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Apr 8, 2017

Ton of work to do but slowly getting better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent health insurance. Great people, free water and coffee. Sometimes there's a shade covered parking space. Every once in awhile someone smiles.

Cons

CEO eliminated all bonuses, basically a major pay cut for all folks doing good work in the trenches. Some products need to be put to sleep. Lack of internal communication especially between cross functional teams. IT "leadership" is rooted in politics yet C-level thinks all is well. Whole teams are leaving.

1.0

Apr 7, 2017

Software Engineer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing work-life balance Ability to work remote Ownership of projects They tend to promote from within, so if you don't want to write code forever, you'll be able to move up the ladder here. Also, while you are still an engineer, the job is so painfully easy it's not even funny. All the internal tools the company developers are simple CRUD applications. They actually pay pretty well too. You're not going to bank big time bucks, but definitely above average for the area. Of course, that's assuming the company doesn't go bankrupt.

Cons

Incompetent upper management Horrible codebase No initiative or drive - everyone is content with mediocrity This is where careers go to die. Nobody wants to make things better, nobody cares. Everyone in IT just wants to avoid doing work and collect a paycheck. Hey, if that's your MO then by all means come work here, but your skills will atrophy and you'll have to deal with incompetent executives trying to feel important. If you haven't paid attention to the news, this company is absolutely tanking. Check out the stock value and all the customer reports. The CTF acquisition is probably one of the biggest mistakes by a Fortune 500 company in recent years (well, prior Fortune 500 - they've tanked so far they're off the list)

3.0

Apr 6, 2017

Inboud sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

15 min breaks and 30 min lunch

Cons

They hire a lot of contract employs who process all of the sales, and leave us sales agents with billing calls.

Viewing 610 - 612 of 2,503 Reviews

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Jobs at Frontier

Enterprise Account Executive I

Connecticut

View job

Enterprise Account Executive I

Senior Solutions Engineer

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ton of work to do but slowly getting better

Software Engineer

Inboud sales

Top companies for "Compensation and Benefits" near you

Jobs at Frontier