Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

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832 reviews

Reviews about "Compensation"

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4.0
Jan 29, 2016

Decent place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is better than most for tech support. The people you work with are great and immediate supervisors are easy to work with.

Cons

Upper level management is very disconnected from the working floor. You are just a number to them, no matter how much extra work you do around the building.

2.0
Dec 31, 2015

Horrid

Recommend
CEO approval
Business Outlook

Pros

Benefits if you're union. No much other than that! I am writing thing ms because there are no pros to working there.

Cons

Outdated technology, bleeding out the rump end on customer churn, no support from local managers or supervisors, commission tier is set against with a post call survey and repeat calls. Techs are over worked and not enough staffing. Wait till you have to tell a dear sweet lady that her repair ticket is going to take two weeks to complete. I wish the fed communications would take a look into this. If you're a Verizon employee coming in on the conversion good luck. They will take your pay. Take a buyout and enjoy an early retirement!

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