Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 270 reviews)); "Good Benefits and vacation accrual" ((in 262 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 45 reviews)); "Work from home, flexible schedule" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 95 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training at all." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 42 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Aug 8, 2021

company review

Internal help desk

Recommend

CEO approval

Business Outlook

Pros

Great place to work but micromangement

Cons

hard to get permoted within company

Frontier Response

4y

Every day, we strive to create a respectful environment where team members can grow both personally and professionally. We would love to hear more about your experience to ensure this gets addressed. Please contact our Employee Support Team at: FrontierCareersFeedback@ftr.com

3.0

Aug 6, 2021

Sad it closed down

Tech support

Recommend

CEO approval

Business Outlook

Pros

good benefits. Good pay and a chance to make more money upselling.

Cons

They don't care about the employees

Frontier Response

4y

Thank you for sharing with us. We would love to work with you in the hope of preventing future incidents like this. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.

2.0

Aug 6, 2021

Missing the Mark

Business support role

Recommend

CEO approval

Business Outlook

Pros

The people that do the "grunt work" (i.e. Consultants, Supervisors, Business Analyst and the like). The folks that care about the Customer, the business and not their position. The 401K options are great and the Insurnace options good but expensive, like most healthcare.

Cons

Telecom is hurting as a whole but Leadership was lacking. Poor management started with the first CEO in 2010, their prodigy, who was an "engineer". The lack of invest in the future of fiber was the missed mark. They grew to fast and did not take care of their infrastructure. They have a new CEO who is making changes at the top but this story has been written before...new regime, old cronies. At least the last guy didnt bring his buddies before dippin'.

Frontier Response

4y

Thank you for your feedback. Please know that staying updated with current technologies is a top priority for us as we know it impacts our employees and customers. We note and appreciate your feedback. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com

Viewing 721 - 723 of 2,503 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

company review

Sad it closed down

Missing the Mark

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Jobs at Frontier