Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

You can really make your own paycheck, overtime is generally available all the time, or you can just work your 40 and go home. 2 weeks vacation to start, excused work days, sick time, full benefits package.

Cons

We work weekends and holidays. If you have any errors, corrections or problems with installs, it’s an absolute nightmare to get another internal group to assist. Most all other departments have been outsourced, the company wants you to use Digibot chats for assistance.

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Frontier Response
2y
Thank you for your feedback. We are always working to ensure our employees feel heard and valued. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
4.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good technical support experience, good co-workers, good benefits.

Cons

Micromanagement, sometimes advancement is not possible.

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Frontier Response
2y
Thank you for taking the time to share. We’re always striving to create a positive environment where our employees can succeed. We note and appreciate your feedback as it helps us work toward a better future.
3.0
Apr 22, 2024

NA

Recommend
CEO approval
Business Outlook

Pros

good benefits over time weekend

Cons

hours day time over time

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Frontier Response
1y
We’re so happy to hear you enjoyed the benefits. At Frontier, we like to make sure our employees feel appreciated in all they do. Thank you for sharing!
Viewing 178 - 180 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.