Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 279 reviews)); "Good benefits for employees and family" ((in 240 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jan 24, 2020

IT Architecture @ Frontier

It architect

Recommend

CEO approval

Business Outlook

Pros

Very fast phase and employ a lot new technologies.

Cons

Need to focus on long term goals

Frontier Response

6y

Thank you for your feedback. We're happy to hear that you were excited and challenged by your work and wish you continued success. We are currently making investments and taking the necessary steps to secure the long term value of Frontier. If you have any additional thoughts you would like to share, feel free to reach out to us at FrontierCareerFeedback@ftr.com.

5.0

Jan 16, 2020

Frontier & me

Project manager

Recommend

CEO approval

Business Outlook

Pros

Awesome work Environment work from home direct Manager awesome

Cons

never met my manager and or colleagues during working at Frontier all were remote

Frontier Response

6y

Thank you for your feedback. We're happy to hear that you enjoyed your time working for Frontier. We wish you success in your new role. If you have any additional thoughts on how to make the work from home experience better for other employees, feel free to reach out to us at FrontierCareerFeedback@ftr.com.

4.0

Dec 27, 2019

Great people, respectful culture, important work, service in great demand: company in transition

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative and respectful culture. Great people all around. Good pay and benefits. Potentially great opportunities ahead.

Cons

No cons, but workplace has its share of realistic challenges and opportunities as does every workplace. Frontier's systems need some love and processes are experiencing change pains.

Frontier Response

6y

Thank you for the review. We understand that change can be challenging and are impressed by your understanding of that reality. If you have any specific suggestions on how we can improve, please contact us at FrontierCareerFeedback@ftr.com

Viewing 1879 - 1881 of 2,503 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

IT Architecture @ Frontier

Frontier & me

Great people, respectful culture, important work, service in great demand: company in transition

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Jobs at Frontier