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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      57% would recommend to a friend

      (2,503 total reviews)
      avatar

      Nick Jeffery

      71% approve of CEO

      54% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jan 9, 2019

      Great pay & Benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are unmatched locally.

      Cons

      The future of the company and current status of the Stock.

      5.0
      Jan 8, 2019

      Amazing, if you do the job correctly

      Customer service/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, benefits, and bonuses. PTO time is amazing! It’s been there for me, and I’ve been sick lately a lot. And frontier has got my back when it comes to this. The job can be hard, but when done correctly it can be rewarding. With the correct knowledge, you can answer all questions, and have the room to sell products, which will in return help yourself out as well.

      Cons

      Busy. Sometimes it’s hard to follow back up with customers as quickly as I would like. But, I do advise them before giving out my extension. The call volume is very heavy.

      3.0
      Dec 31, 2018

      Customer service tech 1

      Customer service technician i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in the telecommunication industry on the cutting edge of technology

      Cons

      Company is struggling in a industry that is seeing customer leaving for internet based tv technology

      Viewing 1915 - 1917 of 2,503 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
      ReviewsFrontier reviews

      Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.