Question 1

Does Frontier pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

Question 2

How satisfied are employees working at Frontier?

Accepted Answer

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at Frontier?

Accepted Answer

Customer Service Representative (62), Manager (46), Sales Representative (43), Network Engineer (37), Account Executive (36), Supervisor (34), Sales and Service Technician (32), Technician (30), Enterprise Account Executive (26), Project Manager (25), Network Technician (24), Local Manager (17), Sales (17), Customer Service (16), Facilities Assigner (16)

Question 4

What are the pros of working at Frontier according to real employee reviews?

Accepted Answer

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 269 reviews)); "Good benefits for employees and family" ((in 268 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 156 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

Question 5

What are the cons of working at Frontier according to real employee reviews?

Accepted Answer

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 95 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

Question 6

What are employees saying about Frontier layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

Question 7

What are the top reviewed Frontier locations?

Accepted Answer

Dallas, Rochester, Allen, Fort Wayne, Tampa, Deland, Everett, Charleston, Irving, Norwalk, Provo, Los Angeles, Sun Prairie, Stamford, Hartford, New Haven, Durham, New York, Marion, Long Beach, Elk Grove, Myrtle Beach, Dallas, Richardson, Burnsville, Indianapolis, Seattle, Henrietta, Saint Petersburg, Kingman

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

More and more responsibilities are put on Service and sales techs and less time spent on customer service.

Good company to work for overall.

My time at Frontier

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Jobs at Frontier