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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Aug 18, 2011

      Words cannot describe how much this place sucks!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In this economy i'm lucky to have a job, i think.

      Cons

      Low salary, Insane hours and no over time pay, good luck trying to use your PTO (it's a hassle getting days off), no sick days, can't rollover any PTO days, no employee appreciation, poor company performance, NO work / life balance.

      3.0
      May 9, 2012

      Exciting and hopeful in 7/2010...now, dismal outlook..

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, get to solve problems in the field, some enjoyable customers, enjoy being outside when the weather is nice...

      Cons

      Where to start...IT platform and software that takes 6 steps backward, un-competitive products offered to the public yet we are told to sell, sell, sell...50-60 year old outside plant, major projects that go millions over budget, upper management from other industries with little or no experience in telecommunications who seem to have no clue, input from seasoned vets ignored, subpar customer service from call center reps that field techs have to resolve...Frontier is simply too far behind the technonolgy curve when our competition is offering 20m and higher broadband and all we can offer is a piddly 3m or 7m in some areas with congestion problems to boot...

      1.0
      May 27, 2011

      The worst at-work experience of my life.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and bonuses, which were mandated by my previous employment with Verizon

      Cons

      Terrible management both at local level and senior levels. Very expensive benefits. Anti-Verizon attitude leads management to ridiculous decisions.

      Viewing 2392 - 2394 of 2,500 Reviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.