Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 273 reviews)); "Good benefits for employees and family" ((in 253 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 164 reviews)); "company offers a good salary" ((in 41 reviews)); "Work from home and flexible" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jul 8, 2014

Fake fake fake

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing good. Union members might have a bit better benefits but not much

Cons

Such a fake company. No work life balance. Not honest with customers

1.0

May 28, 2012

Frontier, treats their employees poorly. The worst company I ever worked for!

Is-it

Recommend

CEO approval

Business Outlook

Pros

The workers care, however the management doesn't, makes for an ineffective company.

Cons

Management has no leadership ability. Not able to maintain employee morale. No internal promotions. Lots of internal politics. All the teams are working in silos. Not able to speak up about issues unless you want to have a meeting with HR. No accountability. This company is a dinosaur with no forward thinking. Problems are repeated on a regular basis. Documented process are nonexistent. The CIO is totally clueless and out of touch with the needs of the company and it's customers. Management by fear and retaliation.

1.0

Apr 19, 2012

No respect, no work/life balance, no career, it's a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were fine If you're smart you'll feel like the smartest person in the room

Cons

If you're smart you'll feel like the smartest person in the room Don't treat people with respect. you will be screamed at Senior management instills fear in employees No advancement opportunities No work/life balance, no respect for time off You will feel unethical working there.

Viewing 2395 - 2397 of 2,500 Reviews

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Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fake fake fake

Frontier, treats their employees poorly. The worst company I ever worked for!

No respect, no work/life balance, no career, it's a job

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