Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 48 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 15, 2010

Neutral

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic, smart, caring, hardworking regional colleagues. Also HQ has effectively held off takeover threats, and managed to grow the service footprint through acquiring other telcos.

Cons

Regional employee cuts in service areas. Top-heavy, and high turnover in the corporate office. Inability to find long-term senior leadership in some key positions.

3.0

Apr 25, 2010

Nice environment. Limited opportunities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managers in corporate show respect for employees. Nice environment to work.

Cons

Some groups have had to stretch themselves by doing extra work. Company is focused on reducing head count. Opportunities to advance professionally are very limited. Frontier policy is to hire and retain great people but, for the most part, management jobs are given to new hires.

2.0

Mar 21, 2010

OK place to work but going down hill fast.

Coe

Recommend

CEO approval

Business Outlook

Pros

good pay and great people to work with.Frontier is growing so there is some hope for transfers to different locations.

Cons

No training at all. If you work outstate you get all the old stuff. no budget for new hsi equipment because of all the changes going on.

Viewing 2491 - 2493 of 2,500 Reviews

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Jobs at Frontier