Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 48 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

Skip to content Skip to footer

Notifications

Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 4, 2009

Read This one

Technical support

Recommend

CEO approval

Business Outlook

Pros

The company well and the benifts were ok. Technical support job itself was easy if you know computers and how to use them well, because the training was not that great.

Cons

The company was not at all loyal to employees. THey bought out common wealth telephone company here in north east pa and let most people go slowly over time. They came in and said nothing would change, but you could tell. They treat people like numbers at a place like. If they buy your ocmpany looks for a new job this is a warning. I wish someone said this when they bought Common wealth

2.0

Jan 17, 2009

Company is not what it used to be

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Reasonable compensation and generous time off policy

Cons

environment chaotic with no clear direction as to future of the company. Job insecurity with no relationship between experience, performance and job retention.

1.0

Oct 22, 2008

Thinking about Frontier? Don't do it.

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

The people are generally nice. And also a little bit of prestiage for working for the largest employer in town.

Cons

Like most unions, phone company union employees are some of the laziest and incompatent employees in the world. This is the reason why so many jobs fly overseas. For union employees, it was a good company (low turn over) but for management, we get the end of the stick.

Viewing 2497 - 2499 of 2,500 Reviews

Top companies for "Compensation and Benefits" near you

Cellular Sales

3.7★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Zayo

3.6★Compensation & Benefits

Comcast Business

3.6★Compensation & Benefits

Jobs at Frontier